RIGHT OF WITHDRAWAL

Order cancellation


All orders can be canceled until they are dispatched. If your order has already been paid for and you wish to change or cancel it, you must contact us within 12 hours. Once the packing and shipping process has begun, it cannot be canceled.

REFUNDS

We offer a 100% money back guarantee on any products that are defective or damaged during shipping. Simply let us know and we will provide a return address and a replacement or refund, as preferred.

If you are dissatisfied with your order - please contact our support and we will do our best to help you!

The customer is responsible for the return shipping costs. The product must be in new condition and show no signs of wear or tear.
The refund will not be granted if:
  • Your order does not arrive due to factors for which you are responsible (eg providing an incorrect delivery address)
*You can request a refund within 14 days after the end of the guaranteed delivery period (45 days). You can do this by sending an email to: support@carplayexperts.com.